Nelson Hotels: Our Commitment to COVID-Security
Following the completion of the government roadmap out of national lockdown, we would like to update our guests as to how we intend to welcome you safely.
All limitations on socialising and social contact have now been relaxed meaning that your hotel, restaurant or spa reservation is no longer subject to restrictions on party size or number of households.
Our team will continue to wear face masks and we respectfully ask that, where possible, our guests do the same. Face masks are no longer mandatory, nor is the guidance on social distancing; but we appreciate every effort our guests can make to minimise risk to themselves and others. We ask guests to remain mindful and aware of their personal responsibility to respect the space of others, maintain hand hygiene and to refrain from visiting if feeling unwell or displaying any symptoms.
We would like to reassure our guests that our stringent hygiene procedures remain in place, with hand hygiene, surface sanitisation and deep-cleaning measures remaining a hotel standard. Our sanitisation stations for guests and team members will remain available, as will our additional procedures including disinfection of hotel rooms and common areas with the XtraProtect misting system and our cashless payment system to limit contact.