In order to continually improve upon our hotel facilities and to enhance the comfort and overall experience for our guests, we are currently undertaking a full refurbishment and renovation of our hotel reception.

During this period our reception will be re-located to the conservatory and accessible via the far right front entrance.

Nelson’s Bar entrance will not be accessible from inside the hotel, therefore guests will have to enter via the main Nelson’s bar exterior entrance. However Ciro’s Brasserie, Spa by Kasia and our leisure facilities will be unaffected by the refurbishment work. Ciro’s Brasserie can be accessed via our main hotel entrance as can our spa and leisure facilities. Spa by Kasia also have their own entrance to the rear left of the hotel.

As a family owned business we have continued to invest in the hotel, these refurbishments will allow us to provide the very best hotel experience to our valued guests.

During the renovation period, we apologise for any inconvenience and offer our sincere thanks for your patience and support. Construction Hours will primarily be from 9am – 5pm Monday – Friday.

Please feel free to contact us if you have any questions and we will be happy to discuss the refurbishment with you.

We look forward to seeing you soon and appreciate you staying with us.


Best regards,


The Management team

Grosvenor Pulford Hotel & Spa


*Images used are how The Grosvenor Pulford Hotel & Spa propose the hotel reception to look once the renovation has been completed.

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